Adapting to the At-Home Economy

With convenient, safe, delivered product experiences.

We know dealers are experiencing a sharp decline in showroom traffic. After two years of development and thousands of delivered product experiences, here are our best practices for delivering a safe and effective at-home product experience to your customers.

Please connect with us to learn how our solution or our experience can help you adapt to kee your business moving forward. 

Succeeding in the At-Home Economy

A Roadmap for Connecting to Customers on Their Terms

Preparation

This isn't just an off-site product or service experience, it's a new way of connecting with your customers.

1

Integration

Leverage your existing channels to promote and support this new concept.

2

Communication

Stay in communication with your customers before, during and after the delivery.

3

Empowerment

Doppler users tell us they chose the service because it is new and different, you are on their turf, it's best to let them guide you.

4

Transparency

Recognize and communicate that this is a new service and you want to partner with the customer to make it perfect for them.

5

Customer Safety

We know everyone is operating in uncharted waters, especially OEM Field and dealership personnel who are doing their best to take care of customers. To truly meet the demands of the moment requires that all customer-facing staff have the ability to truly show empathy for your customers. Understanding their concerns and clearly communicating everything you are doing to ensure their safety, as well as your own, is critical to the success of your on-demand at-home services.

Anywhere. Anytime.

Doppler Automotive enables true, consumer-first, multi-dimensional retailing for OEMs and dealers through anywhere, anytime brand and product experiences. The Doppler platform combines a proprietary reservation and dispatch system with a national network of delivery agents to provide a seamless integration of online shopping and live vehicle experiences.

Let's Talk

Please provide your name, contact info and the reason for inquiry and we'll be in touch soon!

"In order to thrive in today's marketplace you need solutions that are best for the customer, drive sales for the dealers, and achieve the brand objectives of the OEM — all seamlessly. I see all that in Doppler."

– Jim Press, Auto industry executive, retailer and AVC Capital Board Member

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